TTC – Module 4: My Personality as a Teacher: Strength and Complaint Management

This module empowers educators by enhancing self-awareness and teaching effectiveness. The course will focus on the following key areas:

• Understanding Personal Strengths: Engage in self-assessment to recognize unique strengths and explore how these traits influence teaching styles.
• Complaint Management: Learn effective techniques for handling complaints from students and parents, focusing on active listening, empathy, and conflict resolution.
• Application of Skills: Utilize case studies and role-playing to develop problem-solving skills, culminating in a personalized action plan for continuous improvement.

By the end of this module, educators will confidently leverage their strengths and manage complaints constructively, fostering a positive learning environment.